Terms of Service

1. Acceptance of Terms

By accessing and using vigorousitsolution.com (“this website”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, do not use this website.

These Terms constitute a legally binding agreement between you and Vigorous I.T. Solution Pvt. Ltd., registered in Pokhara, Nepal (PAN: 606776778), operating under the business name Vigorous IT Solution (“we,” “us,” “our”). We have been in operation since 2018 with remote operations across Nepal and Australia.

You confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement.

2. Scope — What This Website Is

This website (vigorousitsolution.com) is an informational website for Vigorous IT Solution. It describes who we are, what we do, and how to contact us. It does not offer account creation, subscription purchases, or service delivery.

These Terms apply only to your use of this website and your direct communications with us (email, phone, or other channels). They do not apply to our product services, which have their own terms.

3. What Vigorous IT Solution Does

Vigorous IT Solution is a WordPress security operations company. We set up, monitor, and manage WordPress security for businesses. Our work includes firewall configuration, malware scanning, vulnerability tracking, blacklist monitoring, and security reporting.

We deliver these services through our product brands, not directly through this website.

4. Product Services — Separate Terms Apply

We operate two product brands:

• Corelyst Nepal (np.corelyst.net) — managed WordPress security for Nepal businesses
• Corelyst (corelyst.net) — security operations engine, available for custom deployment

Each product has its own terms of service, privacy policy, and service agreements. If you subscribe to or use any of our product services, the terms on those websites govern your use of those services. In any conflict between these Terms and a product’s terms, the product’s terms prevail for matters related to that product.

5. Intellectual Property

All content on this website — including text, design, code, logos, the “Vigorous IT Solution” name, and the “Corelyst” name — is owned by Vigorous IT Solution or its licensors and is protected under the Copyright Act, 2059 (2002) of Nepal and applicable international copyright laws.

You may not copy, reproduce, distribute, republish, download, display, post, or transmit any content from this website in any form without our prior written permission, except for personal, non-commercial use where you retain all copyright notices.

The “Vigorous IT Solution” and “Corelyst” names and logos are our trademarks. You may not use them without our prior written consent.

6. Your Responsibilities

When using this website or communicating with us, you agree to:

• Provide accurate and truthful information in any communications
• Not misrepresent your identity or your authority to act on behalf of an organization
• Not submit false, misleading, or fraudulent inquiries or applications
• Comply with all applicable laws of your jurisdiction

7. Acceptable Use

You agree not to use this website for any of the following:

• Attempting to probe, scan, or test the vulnerability of our systems or network
• Using automated tools, scrapers, bots, or spiders to extract content or data
• Attempting to gain unauthorized access to any part of our website or systems
• Uploading or transmitting viruses, malware, or other harmful code
• Using this website for any unlawful purpose or in violation of any applicable laws
• Interfering with or disrupting the website or its connected systems
• Impersonating any person or entity in your communications with us

We reserve the right to block any IP address or subnet from accessing this website without notice if we detect activity that violates these terms.

8. Disclaimer of Warranties

This disclaimer does not exclude or limit any warranty that cannot be excluded or limited under applicable mandatory law, including the Consumer Protection Act, 2075 (2018) of Nepal and the Australian Consumer Law.

9. Limitation of Liability

These limitations do not apply to:

• Liability arising from our gross negligence or intentional misconduct
• Any rights you may have under the Consumer Protection Act, 2075 (2018) of Nepal that cannot be excluded or limited by agreement
• Any mandatory liability provisions under the Privacy Act 1988 (Cth) of Australia, including liability under the statutory tort for serious invasions of privacy
• Any other liability that cannot be excluded or limited under applicable mandatory law

10. Indemnification

You agree to indemnify, defend, and hold harmless Vigorous IT Solution, its team members, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from or related to:

• Your use of this website
• Your violation of these Terms
• Your violation of any applicable law or the rights of any third party
• Any information you provide to us that is false, misleading, or inaccurate

This indemnification obligation survives termination of these Terms.

11. No Guarantee of Outcomes

Any descriptions of our services, capabilities, or products on this website are for informational purposes only. They do not constitute a guarantee, warranty, or promise of specific results or outcomes.

The effectiveness of security measures depends on many factors beyond our control, including your hosting environment, plugin ecosystem, user behavior, and the evolving nature of security threats. No security solution can prevent all attacks or guarantee complete protection.

12. Third-Party Links and Services

This website may contain links to third-party websites or services that are not owned or controlled by Vigorous IT Solution. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of or reliance on any third-party content, goods, or services available through linked websites.

13. Data and Privacy

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information.

By using this website and communicating with us, you consent to the collection and use of your information as described in our Privacy Policy.

14. Changes to These Terms

We may update these Terms to reflect changes in our services, legal requirements, or business practices. When we do:

• We will update the “Last Updated” date at the top of this page
• For material changes affecting your rights, we will make reasonable efforts to provide notice
• Your continued use of this website after changes constitutes acceptance of the updated Terms

We encourage you to review these Terms periodically.

15. Dispute Resolution

If you have a complaint or dispute regarding this website or these Terms, contact us at [email protected]. We will work to resolve the matter within 15 business days.

If direct resolution is unsuccessful, either party may propose mediation through a mutually agreed neutral mediator. Mediation costs are shared equally between the parties.

If mediation fails, disputes shall be resolved in the courts of Nepal, in accordance with the laws of Nepal. This is consistent with Nepal’s Consumer Protection Act, 2075, which allows complaints to be filed at the Consumer Court or the concerned District Court.

For matters where Australian law applies (by virtue of Vigorous IT Solution’s Australian registration), the relevant Australian courts may also have jurisdiction.

We do not require mandatory arbitration. You are not required to waive your right to legal proceedings.

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, wars, terrorism, pandemics, government actions, power failures, internet outages, or cyberattacks.

17. General Provisions

If any provision of these Terms is found to be unenforceable or invalid by a competent court, that provision will be limited or eliminated to the minimum extent necessary. All other provisions will remain in full force and effect.

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision. Any waiver must be in writing to be effective.

You may not transfer or assign any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to a successor entity in the event of a merger, acquisition, or sale of assets, provided the successor agrees to honour these Terms.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vigorous IT Solution regarding your use of vigorousitsolution.com. They supersede and replace any prior agreements, representations, or understandings relating to the same subject matter.

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Vigorous IT Solution.

18. Governing Law and Legal References

These Terms are governed by and construed in accordance with the laws of Nepal. The courts of Nepal shall have exclusive jurisdiction over any disputes, unless otherwise required by applicable mandatory law.

19. Acceptance

By using this website, you confirm that:

• You have read and understood these Terms of Service
• You agree to be bound by these Terms
• You are at least 18 years old
• You will use this website for legitimate purposes only, in accordance with Section 7

If you do not agree to these Terms, do not use this website.

20. Survival

The following sections shall survive any termination or expiration of these Terms: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, No Guarantee of Outcomes, Dispute Resolution, Governing Law and Legal References, Severability, and this Survival clause.

21. Contact Us

If you have questions about these Terms:

For terms related to our product services, refer to the terms of service on their respective websites: np.corelyst.net (Corelyst Nepal) and corelyst.net (Corelyst).